Crimson Concierge is a campus door-to-door van transportation service. It assists registered Faculty and Staff with a pick-up or drop-off in the service area between 8 a.m. – 5 p.m. Monday through Friday. The service area includes the main campus and the University Services Campus (USC) off Helen Keller. The concierge service will help alleviate the stress of driving a personal vehicle around campus looking for a parking space close to your meeting. Please call Transit Dispatch at (205) 348-7433 to confirm eligibility.
Faculty/Staff register using their myBama credentials. Individual registration can occur either through the app or website. The Crimson Concierge app is available for download through the Apple App or Google Play Store. The website is accessible at https://ua.ridecell.com/request. After accessing your myBama credentials, create your profile with your name, mobile number, and University (ua.edu) email address. A mobile number is required so you can receive text messages regarding ride status. For the best service, riders should submit their request thirty minutes in advance of their meeting to help prevent meeting tardiness. Once the driver arrives, you receive notification via your profile cellular number, and you then have five minutes to meet your van at the designated pick-up location or risk missing your ride.
Additionally, you will be able to track your driver utilizing the Crimson Concierge App. This platform is very similar to other ridesharing apps. If you have any questions, please call 205-348-7433.
Services will be closed for all University Holidays or unexpected closures.