Crimson Concierge is the campus on-demand service used to assist faculty and staff in getting to meetings without using their vehicles. It assists registered Faculty and Staff with a pick-up or drop-off in the service area between 8 a.m. – 5 p.m. Monday through Friday. The service area includes the main campus and the University Services Campus (USC) off Helen Keller. The concierge service will help alleviate the stress of driving a personal vehicle around campus and looking for a parking space close to your meeting. Please call Transit Dispatch at (205) 348-7433 to confirm eligibility.
Faculty/Staff register using a two-step process using their myBama credentials through the Crimson Concierge app. The Crimson Concierge app is available for download through the Apple App or Google Play Store. Once that step occurs, please email crimsonconcierge@ua.edu to complete the second registration step. Create your profile with your name, mobile number, and University (ua.edu) email address. A mobile number is required so you can receive text messages regarding ride status. For the best service, riders should submit their request thirty minutes in advance of their meeting to help prevent meeting tardiness. Once the driver arrives, you receive a notification via your profile cellular number, and you then have five minutes to meet your van at the designated pick-up location or risk missing your ride.
Additionally, you will be able to track your driver utilizing the Crimson Concierge App.
This platform is very similar to other ridesharing apps. If you have any questions, please call 205-348-7433.
Services will be closed for all University Holidays or unexpected closures.